Cancellation & Refund Policy

Last updated: March 15, 2024

At InboxPirates Academy, we want you to be completely satisfied with your purchase. This policy outlines our guidelines for cancellations and refunds.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all our courses. If you're not satisfied with your purchase, you can request a full refund within 30 days of your initial purchase.

Eligibility for Refund

To be eligible for a refund, you must meet the following criteria:

• Request made within 30 days of purchase
• Course completion less than 30%
• Valid reason for dissatisfaction
• Account in good standing

How to Request a Refund

1. Log in to your account
2. Navigate to the Support section
3. Fill out the refund request form
4. Provide necessary details and reason for refund
5. Submit your request

Processing Time

Refund requests are typically processed within 5-7 business days. Once approved, the refund will be credited back to the original payment method.

Non-Refundable Items

The following are not eligible for refund:

• Downloadable materials already accessed
• Bonus content and resources
• Course access after 30 days
• Courses completed beyond 30%

Subscription Cancellations

For subscription-based services, you can cancel your subscription at any time:

• Cancellation will take effect at the end of the current billing period
• No partial refunds for unused subscription time
• Access continues until the end of the paid period
• You can continue using the service until the subscription expires

Special Circumstances

We may consider refund requests outside of these guidelines in exceptional circumstances, evaluated on a case-by-case basis.